Emergency Medical Dispatcher

An Emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of Emergency Medical Services (EMS), and the dispatching and support of EMS resources responding to an emergency call. The term Emergency Medical Dispatcher is also a certification level and a professional designation.Many dispatchers, whether certified or not, will dispatch using a standard Emergency Medical Dispatch protocol.

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